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01. What’s the benefit of working with Sarah Eppler Travel?

Time Savings: Planning a trip can take 10-20+ hours on average. We handle the details, freeing up your time for the things that matter most.

Industry Relationships: From initial planning to final booking, we serve as your personal advocate. Thanks to our strong relationships with hotels, resorts, and tour operators, we ensure that you receive VIP treatment every step of the way.

Personal Recommendations: With our insider knowledge and carefully vetted global partners, you’ll get bespoke recommendations tailored to your travel preferences—offering access to experiences and destinations that only an experienced advisor can provide.

Exclusive Perks: Enjoy special privileges such as complimentary breakfast, room upgrades, hotel credits, and other luxury amenities—reserved exclusively for our clients.

02. How far in advance should we book our trip with you?

Ideally, 6-8 months in advance to secure the best hotels, tours, and rates. For special trips like safaris or polar expeditions (e.g. Antarctica), we recommend booking 12+ months ahead to ensure availability and optimal planning.

We understand that some opportunities arise last minute, and we’re happy to help with those too. However, please note that a $150 rush fee applies for bookings made less than 60 days before your departure.

03. Do you charge a planning fee?

04. Why do you charge a planning fee?

This non-refundable fee covers the time spent on research, partner outreach, and crafting your custom itinerary. It ensures we can focus on creating the perfect experience for you—without any influence from suppliers—and allows us to personally explore the destinations and experiences we recommend. Fees vary depending on the complexity of your trip, including factors like destination, number of people, support needed and trip length. For more information on the services we offer, click HERE.


05. What kind of travel do you book?

We specialize in luxury and boutique travel, but I’m happy to help with a wide range of trips and destinations. If there’s a trip I’m not best suited to support, I’ll always be upfront—and gladly refer you to someone who is.  


06. Do you offer group booking support?

Yes, we offer group booking support for multi-generational trips, wedding room blocks, and a limited number of corporate clients and wellness retreats. If your group falls into one of these categories, I’d love to discuss how I can assist. Contact me HERE.


07. What kind of "perks" do you provide?

Through our global network of travel partners, we can offer exclusive amenities like complimentary breakfast, room upgrades, resort credits, early check-in/late check-out (subject to availability).

08. What is Fora?

Fora Travel is the host agency that supports Sarah Eppler Travel’s backend operations.

09. Can you book Airbnbs or VRBOs?

Unfortunately, no. Airbnbs and VRBOs don’t work with travel advisors, which means we can’t advocate for you if issues arise before, during, or after your stay.

However, we do have trusted partners who offer professionally managed home or villa rentals, many with added perks like concierge services or personal chefs. 

10. Do you book flights?

Yes, we do book flights for both domestic and international travel. We specialize in business and first-class flights to ensure you have a seamless and elevated travel experience. For all flight bookings, there is a $50 per person non-refundable fee, charged by the flight desk at the time of ticketing.

Additionally, for your peace of mind, Fora Flights offers 24/7 emergency support. Should you need assistance while traveling, you can contact our support line at any time.

11. do i have to book hotels with you?

If you are considering a Vacation Planning, Full-Service Itinerary Planning or Custom package, yes, Sarah Eppler Travel must handle the hotel booking. This is for a variety of reasons but first and foremost, it allows me to establish the connection with the property to ensure your needs are taken care of (think concierge services (spa/restaurant reservations, airport transfers, allergy/dietary accommodations, etc.) - I'll need my name on the hotel booking in order to do that. Lastly, hotel bookings are a large part of our business model (how we get paid) and your travel experience (how your time in destination will feel). 


12. Can I book with or earn loyalty points?

We're happy to include your hotel loyalty numbers when making reservations; however, I’m unable to book hotels using your loyalty points directly.

Wedding Anniversary Trip, Italy

Melody

“Sarah was a true joy to work with! We provided the areas we wanted to visit in Italy and some rough ideas on what we wanted to see and do. From that limited info, Sarah was able to create an experience that far exceeded our expectations. Sarah took care of the smallest of details which allowed us to enjoy a stress-free and wonderful vacation. I would highly recommend Sarah as an outstanding partner to help create your special travel experience.” 


Sarah was able to create an experience that far exceeded our expectations.



Grad School Graduation Trip, Barbados

Grace

“Sarah made everything so easy. We had an issue with our room and did not want to make a big fuss - Sarah called the resort on our behalf and we had a new room that night. I will be working with her for all of my future travel.”

Sarah made everything so easy.


Anniversary Trip, Italy, France & Spain

Robert

“Though initially skeptical of using a travel advisor, Sarah's help in planning a two-week European trip changed our mind. Her recommendations for hotels, restaurants, guided tours, and things to do were amazing and personalized just for our preferences and taste. And she was super responsive throughout the trip to help troubleshoot any challenges or last-minute changes. We could not have had such a special anniversary trip without Sarah’s help.”



Her recommendations for hotels, restaurants, guided tours, and things to do were amazing and personalized just for our preferences and taste.




Let’s design a trip that fits your style—effortless, memorable, and perfectly tailored to your priorities and preferences.

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