FAQs

  • First and foremost, my number one priority is curating a personalized travel experience that matches your unique goals, needs, and budget. I want you to enjoy your trip, AND travel like an insider! Other benefits of working with me include:

    Time Savings. Most of my clients are pressed for time (or perhaps don’t have the patience or desire to plan their own trips). They look to me to give that time back to them.

    Attention to detail. I focus on the little details so you don’t have to. The logistics alone can be overwhelming but critical to ensuring your adventure is seamless and enjoyable.

    Insider Access. With a global network of literally thousands of hotels, resorts, on-the-ground tour operators, villas, cruise lines and expert travel advisors, you can rest assured that every recommendation I make comes from a thoroughly vetted and reputable partner - some of which are only available to travel advisors.

    VIP perks - Perhaps this is the best part? I can enhance your stay with amenities like hotel/resort credits, complimentary breakfast, and room upgrades. Besides these perks, you can expect personalized treatment from hotel staff because they are expecting you and are already aware of your preferences and needs.

  • No, there is no price difference in the rates I book for you vs. those that you see online. Hotels and tour operators pay commissions directly to travel advisors without impacting the price for clients. What is different is that I have access to perks and suppliers (some of which are only available to travel advisors) ensuring you have an elevated experience at no additional cost to you.

  • Accommodation research and booking is complimentary if the property selected is a preferred partner. In the event we book at a property that is outside of my network, a small fee will charged. I am always transparent about out of network properties and fees. Additionally, I do charge a fee for more comprehensive itinerary planning services. Learn more about these services.

  • The non-refundable planning fee is for the non-commissionable work I do to create a one-of-a-kind experience for you, including destination and accommodation research, planning and booking activities, and on-the-ground coordination with suppliers. I plan every trip as if it were my own, paying attention to the smallest details to ensure you get the most out of your time away and enjoy the very best accommodations and experiences. I am always transparent when a planning fee is included. You can learn more about planning fees on my Services page.

  • I am happy to plan trips for any traveler and to any destination; however, I specialize in luxury and boutique travel. If there is a trip that I don’t think I can adequately support, I will always be transparent and provide a recommendation for someone who can.

  • Through my global network of travel partners, I can secure amenities such as complimentary breakfast, early check-in/late check-out, room upgrades, and spa or resort credits for you (subject to availability). Learn more about my travel partners.

  • Fora Travel is a travel agency that powers the backend operations of Sarah Eppler Travel. With thousands of supplier partnerships across the globe and a community of travel industry experts, Fora provides the necessary support to handle all on-the-ground planning, booking, and logistics for even the most selective and experienced travelers.

  • Unfortunately, no. AirBnB and VRBO do not work with travel advisors which creates a challenge for me should there be a need to advocate for you in the event you run into any issues before, during or after your stay.

    If you’re interested in a home or villa rental, I have partners that offer professionally hosted and vetted home rentals - many with amenities like concierge and personal chef services. If you prefer to book an Airbnb on your own, I’m happy to help with the itinerary planning portion of your trip.

  • Let's earn some! I'm happy to include your hotel loyalty numbers in reservations. Unfortunately, I cannot book hotels using your loyalty points.